Question 1

Do I need a company registration number to order oriental grocery in bulk?

Accepted Answer

Yes. Palimex is a B2B food wholesaler: pricing and ordering are reserved for businesses holding a company registration number (restaurants, grocers, caterers, food retail). We do not sell to private individuals.

Question 2

What is the minimum order quantity on this aisle?

Accepted Answer

Orders start at 5 kg across all families. That threshold lets you trial a reference before moving to full cases or pallets once you know its turnover.

Question 3

Which product families does the oriental aisle cover?

Accepted Answer

Dry grocery (semolina, flours, broths), couscous and pasta, sauces and condiments including harissa, rice, preserves and jars, halal deli meats, chilled products, oriental pastries and teas.

Question 4

Are halal deli meats shipped chilled?

Accepted Answer

Yes. Chilled products and halal deli meats ship under an unbroken positive-temperature cold chain. We recommend checking the parcel temperature on arrival before signing and recording goods-in in your food safety plan.

Question 5

Can dry and chilled goods be combined in one delivery?

Accepted Answer

Yes, whenever the cold chain allows it. Dry and chilled families are consolidated into a single shipment as long as the temperature requirements of each product are compatible; otherwise they ship separately.

Question 6

At what order value does delivery become carriage paid?

Accepted Answer

Carriage paid applies above an order threshold communicated with your price list. Above that threshold, the order ships on pallet with no contribution to transport costs.

Question 7

How do I get trade prices on the oriental aisle?

Accepted Answer

Request a quote stating your company registration number, your activity and the families you are interested in. Pricing is set by family and takes account of volumes and order frequency.

Question 8

Do you supply product technical sheets?

Accepted Answer

Yes. Technical sheets, ingredient lists and allergen information are provided on request for any reference in the aisle, including imported products.

Question 9

How does traceability work for imported batches?

Accepted Answer

Each batch is identified and linked to its import documents. In the event of an inspection or an alert, we provide the traceability records matching the batches you have received.

Question 10

Which brands do you list on this aisle?

Accepted Answer

The aisle relies on a limited number of suppliers followed over time, including Epika for compound spices, Colona for sauces and condiments, Zahra and Rif for halal deli meats, and Rose de Tunis for pastries.

Question 11

Are oriental pastries available all year round?

Accepted Answer

Yes, with marked seasonality around festive periods. We advise ordering baklava, makrout, halva and zlabia ahead of those peaks, when demand concentrates into a few weeks.

Question 12

What is the difference between medium and fine couscous for professional use?

Accepted Answer

Fine grain absorbs faster and suits quick service and cold preparations; medium grain holds up better to reheating and to holding in a gastronorm. The choice follows the service format rather than the recipe.

Question 13

How should semolina and flours be stored in a professional kitchen?

Accepted Answer

Dry, at a stable temperature, in closed containers and off the floor. Rotation is managed first in, first out, keeping the batch identification legible until the bag is finished.

Question 14

Do you provide a single contact for the whole aisle?

Accepted Answer

Yes. One sales contact covers the dry, chilled, confectionery and sauce families, which avoids splitting a single aisle across several orders and follow-up points.

Question 15

Do you deliver restaurants and grocers across France?

Accepted Answer

Yes, delivery is arranged by pallet or by parcel carrier depending on volume and product type. Lead times and terms are confirmed with the quote, based on your area and the families ordered.

Available products

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What our clients say about us

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